Privacy Policy

Filmmakers Hub respects your privacy. This policy explains how we collect, use, share, store, and protect information when you use our website, profiles, community features, projects, workspaces, direct messages, notifications, uploaded files, and AI-assisted tools.

Last updated: May 11, 2026

Who we are

For this policy, Filmmakers Hub, we, us, and our mean the Filmmakers Hub brand operated by Mohamed Raafat. You means any visitor, member, creator, filmmaker, collaborator, or account holder using Filmmakers Hub.

Filmmakers Hub is a brand operated by Mohamed Raafat as a virtual business based in Cairo, Egypt.

Information we collect

Account details such as name, email address, username, profile photo, bio, location, role, plan, and login credentials.
Profile and portfolio content such as credits, skills, projects, posts, comments, media links, and public creator information.
Community activity such as posts, replies, follows, saved items, reports, and moderation signals.
Collaboration data such as project details, workspace membership, invitations, direct messages, notifications, scripts, PDFs, text files, Word documents, and production materials you choose to upload.
Support messages, feedback, bug reports, contact form submissions, and AI chat inputs or outputs when you use AI-assisted features.
Technical data such as IP address, browser type, device type, operating system, pages viewed, referring URLs, timestamps, cookies, session data, Google Analytics data, and Vercel Analytics data.

How we use information

Create, secure, and manage user accounts.
Display profiles, portfolios, projects, posts, creator activity, and collaboration workspaces.
Enable community features, follows, notifications, direct messages, file uploads, and project tools.
Provide AI-assisted features through OpenAI and Anthropic when you choose to use them.
Prevent spam, fraud, abuse, unauthorized access, and security incidents.
Improve performance, fix bugs, understand usage, and respond to support or legal requests.

Payments and billing

During beta, payments are not available on Filmmakers Hub. When payment features launch, we plan to use Sopapay for payment-related services and Sopapay cybersecurity systems for transaction safety, fraud prevention, and related account protection features.

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